Delete Account & Data

Last Updated: March 21, 2026

How to Delete Your Data

We provide two primary methods for deleting your account and all associated data from My Pet Child. Please note that data deletion is permanent and cannot be reversed.

Method 1: In-App Deletion (Recommended)

The fastest way to delete your data is directly through the application:

  1. Open the My Pet Child app.
  2. Navigate to the Settings screen.
  3. Scroll down to the Danger Zone section.
  4. Tap Delete Account.
  5. Confirm the action in the pop-up dialog.

Note: If you have recently logged in, you may be asked to re-authenticate for security purposes before the deletion can proceed.

Method 2: Request via Email

If you have already uninstalled the app or cannot access your account, you can request manual deletion by emailing us:

Email: john@mypetchild.com

Subject Line: Data Deletion Request - My Pet Child

Please send the request from the email address associated with your My Pet Child account. Manual requests are processed within 7 business days.

What Data is Deleted?

When your account is deleted, we remove all records associated with your unique User ID from our servers, including:

  • Authentication Data: Your email and login credentials.
  • Pet Profiles: Names, birth dates, microchip IDs, and allergies.
  • Health Logs: All medication schedules, weight trends, and health notes.
  • Cloud Storage: Any pet photos uploaded to our storage buckets.
  • Family Sync: Your unique household connection is severed.

Third-Party Data

While we delete all data on our primary servers, please note:

  • RevenueCat: Transaction history for PRO subscriptions is maintained for accounting and legal purposes.
  • Subscriptions: Deleting your account does not automatically cancel active subscriptions through Google Play. You must manage your subscriptions via the Play Store app.